1. Our Beauty Philosophy
At Deals Cosmivy Store, we’re dedicated to providing premium beauty products that enhance your natural radiance. Our carefully curated selection of cosmetics, creams, eye care, hair care, and lip care products reflects our commitment to quality and customer satisfaction.
2. User Responsibilities
2.1 Account Security
If you create an account with us, you’re responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer.
2.2 Accurate Information
You agree to provide current, complete, and accurate purchase and account information for all transactions at our store.
2.3 Prohibited Uses
You may not use our products or site for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our services.
3. Products and Services
3.1 Product Descriptions
We strive to accurately describe all beauty products on our site. However, we cannot guarantee that product descriptions or other content is error-free, complete, or current.
3.2 Product Availability
All orders are subject to product availability. We reserve the right to limit quantities and to discontinue products without notice.
3.3 Hygiene Considerations
For health and safety reasons, certain opened or used cosmetic products cannot be returned. Please see our Returns Policy for details.
4. Orders and Payments
4.1 Order Acceptance
Your order represents an offer to purchase which we may accept by processing your payment and shipping the product.
4.2 Pricing
All prices are in US dollars. We reserve the right to change prices at any time without notice.
4.3 Payment Methods
We accept Visa, MasterCard, JCB, and PayPal. You represent that you have the legal right to use any payment method you provide.
4.4 Shipping Restrictions
We cannot ship to some Asian countries and remote areas. Shipping times are estimates and may vary based on destination and customs processing.
5. Shipping Policy
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.
5.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, 15-25 business days after shipment
5.3 International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
6. Returns and Exchanges
6.1 Return Eligibility
Returns must be initiated within 15 days of receipt. Items must be unused, unopened, and in original packaging with proof of purchase.
6.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Opened cosmetics (lipsticks, mascaras, eyeliners)
- Used skincare products (creams, serums, eye care items)
- Any personal care items that have been unsealed
6.3 Return Process
- Contact our Beauty Care Team at [email protected] within 15 days
- Include order number, items to return, and reason
- Wait for return instructions and RMA number
- Ship items to: Deals Cosmivy Store Returns, 4997 Old Dear Lane, Elmsford, NY 10523 USA
6.4 Refunds
Refunds are processed to your original payment method within 5-10 business days (credit cards) or 24-48 hours (PayPal) after we receive and inspect your return.
7. Intellectual Property
All content on this site, including text, graphics, logos, and images, is our property or the property of our licensors and protected by copyright laws. You may not use our trademarks without our written permission.
8. Limitation of Liability
Deals Cosmivy Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.
9. Privacy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.
10. Changes to Terms
We may update these Terms periodically. The current version will always be posted on our site with the “Last Updated” date.
11. Contact Us
For questions about these Terms or any beauty product concerns, contact our Beauty Care Team at [email protected]. We typically respond within 2 business days.
Thank you for choosing Deals Cosmivy Store for your premium beauty needs. We’re committed to making your shopping experience as flawless as our products!